第一部分人际交流之(11)同事之间 Colleagues
Conversation 1
A: Good morning, sir. Can I help you?
B: Yes, I'd like to see the manager. Here's my card.
A: Thank you, Mr. Wang. Do you have an appointment?
B: No, I'm afraid I don’ t. Is it possible for me to see him now?
A: I'm afraid Mr. Li is engaged at the moment. Would you mind waiting?
B: Well, how long will it be?
A: About half an hour.
B: That's too bad. I can't wait that long. I have another appointment at ten.
A: Can the Assistant Manager meet you instead?
B: No, I have discussed the details about sales of our new equipment with the manager on the telephone yesterday.
A: Do you want to make another appointment?
B: Yes, I suppose that's the best thing I can do for now. I'll be here on Thursday morning at 10 o’ clock. Is that all right?
A: Yes, I'll make a note of that and ask Mr. Li to confirm.
Conversation 2
A: Good morning. So this is the first day for you to work here, I hope you'll like your job.
B: Good morning, Ms. Wilson. I've got a lot to learn from you. I think I'll enjoy working with you.
A: I hope so. Now let me tell you your duties here. This is your desk. Please sit down.
B: Thank you.
A: Your main duty is to answer the phone calls and transfer them to the person wanted.
B: I see. What if the person wanted is out?
A: In that case, you are supposed to ask the caller to leave a message.
B: Is there anything else I should do?
A: Yes, you are responsible for keeping all files in order.
B: All right.
A: If you have any questions. I will help you.
B: Thank you.
Conversation 3
A: Mary, could you please come in for a short while?
B: No problem.
A: Mary, I'd like you to meet Richard, Our new executive in the marketing.
B: Nice to meet you , Austin.
A: Welcome to our department. I hope you'll like it here.
B: By the way, Richard will assist me in the planning work. I hope you can work well together.
A: Sure, if you've got any problem you can ask me.
B: Thank you. It's very kind of you.
A: Richard, Mary is a very helpful and experienced secretary indeed, and I'm sure you will find out.
B: Thank you, sir. I'll try my best to assist Richard in his work.
第二部分场景交际与礼仪之(1)面试 Interview
Conversation 1
A: How about your study at college?
B: I was doing quite well at college. I completed my MBA degree in international trade with first-class honors.
A: Why did you select your college?
B: I selected my college because it had an excellent academic reputation.
A: What do you like doing in your spare time?
B: My favorite recreation is cooking. I learned to cook Chinese dishes and western style dishes as well. It keeps me busy and makes me happy.
Conversation 2
A: What sort of experience do you have?
B: I used to work as a mechanic and I was responsible for the maintenance of all the company vehicles.
A: Where was your last job?
B: I worked in Hanson Paper Company.
A: Why did you quit your last job?
B: Because the company is far away from home, and I have to study after work so I can't afford to waste time on the road everyday.
Conversation 3
A: Why did you apply for the position?
B: I learned from your ad. That you will provide on-the-job training for new employees. This is just what I need, because I'm a recent college graduate. I have the necessary knowledge and skills but I lack experience.
A: What do you hope to become?
B: I want to prove my true value in the electronic industry, and hopefully in the near future I would be promoted to a higher position.
A: Well, thank you for coming. We'll let you know as soon as possible. (We’ ll inform you of the results within a week.)