一. Receiving Visitors 接待来宾
Dialogue A( A: the secretary; B: Mr. Martin)
A: Good morning, sir. Can I help you?
B: Yes, I'd like to see the manager. Here's my card.
A: Thank you. Mr. Martin. Do you have an appointment?
B: No, I'm afraid I don't. Is it possible for him to see me now?
A: I'm afraid Mr. Liu is engaged at the moment. Would you mind waiting?
B: Well, how long will it be?
A: About half an hour.
B: That's too bad. I can't wait that long. I have another appointment at ten.
A: Can the Assistant Manager meet you instead?
B: No, I have discussed the details about sales of our new equipment with him on the telephone yesterday. I doubt if anyone else would know about the matter.
A: Do you want to make another appointment?
B: Yes, I suppose that' s the best thing I can do now. I'll be here on Thursday morning, 10 o'clock. Is that all right?
A: Yes, I'll make a note of that and ask Mr. Liu to confirm.
B: Thank you.
A: I'm sorry about the confusion, but I'll see you on Thursday.
B: See you.
Dialogue B(A: Mr. Blake; B: Mr. Brown's secretary)
A: Good morning. Is this Mr. Brown's office?
B: Yes, that's right. Can I be of any assistance?
A: I have an appointment with Mr. Brown at 10 o'clock.
B: What name is it, please?
A: Blake, John Blake.
B: Just a moment. Let me see… Oh, yes, Mr. Blake of International Trade Corporation. Would you please take a seat, Mr. Blake? I'll tell Mr. Brown you are here.
A: Thank you.
B: (To Mr. Brown on his extension) Hello, Mr. Brown, Mr. Blake is here for his 10 o'clock appointment… OK. (to Mr. Blake) Mr. Brown will come down to see you in a minute, Mr. Blake.
A: Thank you very much.
B: You're welcome.
Dialogue C
A: Good morning. My appointment with Mr. Smith is at 9 o' clock. I'm sorry I'm a little late. I was delayed by the traffic jam.
B: That's all right. Would you please go up to his office? It's Room No. 8 on the Sixth floor. Mr. Smith is expecting you.
A: Room 8, Sixth floor.
B: Yes. The elevator is over there. By the way, would you please sign the visitor's book?
A: Yes, of course.
Notes 注释
1.is engaged 正忙
2.would you mind 你介意……吗?
该句型后接动名词短语或者从句。
如:Would you mind opening the window?
请打开窗户好吗?
Would you mind that I leave for a few minutes?
我离开一会儿你介意吗?
3.how long will it be?
要等多长时间?
4.the details about sales关于销售的详细情况
5.make another appointment 另外预约
6.I'll be here on Thursday morning.
我星期四上午在这里。
7.Can I be of any assistance = Can I help you?
8.in a minute 马上
9.appointment with sb. 与某人有约
10.a little late 有点晚
11.Mr. Smith is expecting you.
史密斯先生正在等你。
12.over there 在那里
Words and Expressions
assistant/ 'sist nt/ a. 副职的;辅助的
detail/'diteil/ n. 细节
confirm/k n'f : m/ v. 确认;证实
confusion/k n'fju: { n/ n. 混乱;无秩序
welcome/'welk m/ a. 受欢迎的
delay/di'lei/ v. 耽搁;延误
expect/ikspekt/ v. 期望;盼望
elevator/'eliveit / n. 电梯
sign/sin/ v. 签字